bitfinex is one of the worst exchange i have ever used. I have deposited a small amount of bitcoin which was 0.0017 btc to test out the exchange before dive deep into it. my transaction was successful at btc.com and has 200+ confirmations and also it showed “completed” in the transaction section and when i go to my wallet there is nothing there. it doesnt show up in my wallet. it was about 25 days ago. after that i have contacted them and open a ticket. they contacted me back after 6 days and only said that we are resolving the issue. after that they have just disappeared. i then contacted them thrice they never reply. today after 19 days they have emailed me saying that if the problem still persist. even after 25 days, my transaction still doesnt show up in my wallet.
my final remarks about bitfinex are “bitfinex is one of the worst exchange i have ever used, they are sooooooo unprofessional that they dont even know what a professionalism is. their support is sooooooo poor that you have to wait days in order to get replied, not even one or day or three days but 19 days. i can give 0/10 and will never ever use this shity exchange again and encourage others to not use it, instead there are a lot of other exchanges those are far more better then bitfinex like BINANCE one of the best.”
by talal, 16. January 2018
Source: www.bestbitcoinexchange.net
